Salamander Designs Garantías limitadas para productos comerciales
Salamander se enorgullece de respaldar nuestros productos con garantías líderes en la industria. Si alguna vez encuentra algún problema con su producto Salamander, háganoslo saber. Estamos aquí para hacer lo correcto.
A. Alcance de las garantías
These warranties are applicable, as noted, to those products that may be listed or described from time to time at www.salamandercommercial.com, when used in a commercial application in single-shift service under normal use, proper care, and under commercially reasonable conditions. All warranties described in Sections B through E are also subject to the additional limitations and conditions set forth in Sections F.
B. Garantía limitada de los muebles comerciales
Except as provided in Section E, Salamander warrants the following components of its commercial furniture products (excluding seating products or seating components of furniture products) against defects in design, material and workmanship for the following periods:
CABINET INTERIOR CHASSIS: Lifetime
CABINET WOOD COMPONENTS: Seven (7) years from the date of purchase
ELECTRONIC ACCESSORIES: Five (5) years from the date of purchase
CASTERS: Three (3) years from the date of purchase
TABLE TOPS: Three (3) years from the date of purchase
C. Garantía limitada del soporte y el montaje de la pantalla de vídeo
Except as provided in Section E, Salamander warrants the following components of its commercial Video Display Mount products against the following defects for the following periods
DISPLAY STAND AND WALL MOUNT STRUCTURE: Lifetime
DISPLAY STAND WOOD COMPONENTS AND CASTERS: Three (3) years from the date of purchase
MOTORIZED, MECHANIZED, ELECTRONIC COMPONENTS: Five (5) years from the date of purchase
Salamander will repair or replace, at our option, any product defective in materials or craftsmanship. Please note that normal wear or abuse is not covered. Batteries are not covered by the warranty.
EXPRESS WARRANTY LIMITATIONS APPLICABLE TO MANUAL AND MOTORIZED TV MOUNTS: During mounting of the product, instructions for the installation and use of the television must be followed precisely. Correct mounting is essential. For maximum weights, screen size and correct application, please refer to the product installation instructions. Failure to comply with these requirements or the occurrence of any of the following circumstances will result in the termination of any otherwise applicable limited warranty:
a. If the holes in the wall required for the installation of the product were not drilled in accordance with the instructions for use of the product, or if the product was not properly installed or used.
b. If you (or third parties) – without Salamander’s or your Salamander dealer’s prior knowledge and permission – carried out work or repairs on the product.
c. If a defect is the result of external causes, i.e. in the case of abnormal types of damage caused by climatological, thermal, mechanical or other external influences.
d. If the product is not used in accordance with its intended use or if it is damaged as a result of negligence
D. Garantía limitada de asientos comerciales
Salvo lo dispuesto en la sección E, Salamander garantiza los siguientes componentes de sus productos de asientos comerciales contra los siguientes defectos durante los siguientes períodos:
FRAME: Lifetime warranty against manufacturing defects.
SUSPENSION: Limited warranty against manufacturing defects for one (1) year from the date of purchase.
SEAT CUSHIONS: Salamander warrants the seat cushion core from collapsing due to manufacturing defects for one (1) year from the date of purchase. Please note that all foams and composites naturally soften with use. This softening does not constitute a defect under the warranty.
UPHOLSTERY FABRIC AND LEATHER: Salamander warrants the fabric and leather covers due to manufacturing defects that result in seam failure, fabric separation, nap loss, leather splitting, natural scars opening, premature fading or pilling under normal conditions for one (1) year from the date of purchase. The fabric limited warranty does not apply to COM material or where there is evidence of excessive soiling, improper cleaning, abuse, or where the fabric has had a chemical treatment applied by the retail dealer or the consumer.
E. Limitaciones adicionales aplicables a los contratos, a la costumbre, a los muebles y a los asientos del OEM
The limited warranties described in Section B and Section D shall be further limited for contract furniture and seating, custom furniture and seating, and OEM furniture and seating (collectively “Limited Products”), as described in this Section D. Salamander designs and builds Limited Products according to customer specifications. Therefore, for Limited Products, Salamander only warrants against defects in materials and craftsmanship. Notwithstanding any provision of this document to the contrary, with respect to Limited Products, Salamander makes no representations, warranties or claims about suitability of design or engineering, product application, product safety, or compliance with safety standards or regulations.
F. Limitaciones expresas, procedimientos requeridos y elegibilidad
Las limitaciones, condiciones y procedimientos descritos en la presente sección F son aplicables a todas las garantías descritas en el presente documento.
1. Express Limitations
The limited warranties herein described are in lieu of any other warranty, expressed or implied, including but not limited to any implied warranty of merchantability or fitness for a particular purpose. These limited warranties do not cover damages incurred in shipment, failures caused by other products not supplied by Salamander, or failures due to accident, misuse, abuse or alteration of the product. These limited warranties do not cover alterations to the appearance or performance of a product due to normal wear and tear.
No warranty is provided in this document to residential users nor seating purchased from retail showroom displays, and Salamander expressly disclaims the applicability of the implied warranty of merchantability or fitness for a particular purpose as applied to such circumstances.
El único compromiso de Salamander bajo las garantías limitadas descritas en este documento, y el recurso exclusivo del comprador a Salamander bajo dichas garantías limitadas, será para la reparación, o a opción de Salamander, para el reemplazo de la parte defectuosa según lo dispuesto en este documento. No obstante lo anterior, si no se dispone de piezas de repuesto para los materiales defectuosos, Salamander puede satisfacer su compromiso proporcionando una compensación razonable en lugar de la reparación o el reemplazo. Las garantías descritas en este documento no constituyen un acuerdo para que Salamander sea responsable de daños incidentales o consecuentes, y tales daños están expresamente excluidos de las obligaciones de garantía de Salamander. La limitación anterior puede no aplicarse en jurisdicciones donde, por ley, los daños incidentales o consecuentes no pueden ser limitados.
If any product is deemed by Salamander in its reasonable discretion to be ineligible for coverage under the limited warranties described in this document, we are happy to provide reasonable quote for the repair or refurbishment of your furniture. Please contact us for more information.
2. Procedimientos requeridos y elegibilidad
Si no se compra directamente a Salamander, todas las reclamaciones de garantía deben hacerse a través del distribuidor al que se compró el producto. El distribuidor o comprador directo puede contactar a Salamander para el servicio de garantía. Un numero de orden de venta original/número de orden de compra debe ser provisto por el distribuidor o comprador directo.
Después de recibir una reclamación de garantía de un distribuidor o un comprador directo, Salamander a su sola discreción determinará la causa y la naturaleza de cualquier defecto, la necesidad y la forma de reparación o sustitución, y todos los demás asuntos relacionados con el estado del producto.
Los productos para los que se hace una reclamación de garantía deben ser autorizados expresamente por Salamander antes del envío del producto a Salamander, y Salamander puede conceder autorizaciones de devolución a su única pero razonable discreción. Todos los productos para los cuales se da la autorización de devolución deben ser devueltos a Salamander, en la caja y materiales de empaque originales. Cualquier daño incurrido en un envío que no esté en el embalaje original será responsabilidad del comprador. Esta garantía le da derechos legales específicos y también puede tener otros derechos que pueden variar en su área.
En caso de que un consumidor tenga derecho a recibir una reparación o reemplazo bajo esta garantía, Salamander pagará el costo de la mano de obra, manejo y envío al consumidor por un (1) año a partir de la fecha de compra por el comprador original. Después de esa fecha, el comprador será responsable de estos costos.
Revision 3_22